Refund Policy
Our Refund & Return Policy
At Gentle Sock, your satisfaction is our priority. If you’re not completely happy with your purchase, we’re here to help.
Returns
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You have 30 days from the date you receive your order to request a return.
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Items must be unused, in original packaging, and in the same condition you received them.
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To start a return, please contact us at [your email address] with your order number and reason for the return.
Refunds
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Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
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If approved, your refund will be processed within 7 business days to your original payment method.
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Shipping costs are non-refundable.
Exchanges
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If you need to exchange an item for a different size or color, please contact us at gentlesock.team@gmail.com.
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Exchanges are subject to product availability.
Damaged or Incorrect Items
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If you receive a damaged or incorrect item, please contact us within 7 days of receiving your order.
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We will arrange a replacement or full refund promptly.
Questions?
If you have any questions about our refund policy, feel free to reach out at gentlesock.team@gmail.com — we’re here to help!